Customer Support

We are here and ready to help

Get in Touch

Our dedicated Customer Support Team is here to help you, whether you need purchasing advice, after-sales support, repair and maintenance requests, have general feedback or simply need a question answered.

Fill in the form and one of our team will be in touch shortly. Alternatively, chat online with our Customer Support team.

Frequently Asked Questions

Here is a list of the questions most frequently answered by our Customer Support Team.

Orders placed via our e-store are sent with no handling fees. Don’t have an e-store account? Visit www.gunz.com.au/open-new-account/

All other orders over $200 will be sent with no handling fees. Orders less than $200 will incur a $15 handling fee.

Please review our terms and conditions https://www.gunz.com.au/terms-and-conditions/ 

Please visit www.gunz.com.au/customer-support/ 

Under ‘Registration’ select from the dropdown – Credits and Returns. Fill in all fields and submit. A Gunz Dental team member will be in touch within the next 2 working days.

Visit www.gunz.com.au/open-new-account/ Once you have an account opened you will be able to search for products, save your favourites for items purchased on a regular basis.

Orders placed via our e-store are sent with no handling fees. Don’t have an e-store account? Visit You will receive a welcome email once your e-store account has been opened.

We are sorry to hear you have not received your order. Please go to https://www.gunz.com.au/customer-support/

 Please fill in the details and select ‘Order Status Enquiry’ under ‘Category’. Please provide as much information as possible and a Gunz Dental team member will be in contact with you within 48 hours.

Please visit www.gunz.com.au/open-new-account/. Please fill in all fields and press submit. You will receive an email from a Gunz Dental team member to confirm your account has been opened and we will provide you with your account number.

Thank you for your product inquiry, you can request information now through Chat. Alternatively please provide us some more information by visiting https://www.gunz.com.au/customer-support/ Under ‘Registration’ select from the dropdown – Product Information. Fill in all fields and submit. A Gunz Dental team member will be in touch within the next 2 working days. 

We apologise for the inconvenience. Please provide us some more information by visiting www.gunz.com.au/customer-support/ Under ‘Registration’ select from the dropdown – Accounts. Fill in all fields and submit. A Gunz Dental team member will be in touch within the next 2 working days

Thank you for your SDS enquiry. Please search for the relevant product in the shop, where you will be able to find the SDS in the product information. 

Contact Us

Still don’t see what you’re looking for?  Connect with us below and we’ll be in touch.

Call us

Speak with our Customer Support Team

Australia
1800 025 300

Email us

Get in touch by email

Fax us

Send us an Order by Fax

Australia
1800 025 202

Post

Send us mail

Locked Bag 5000
Alexandria NSW 2015

Visit us

Visit our Head Office

Unit 3,
26-34 Dunning Avenue, Rosebery NSW 2018