Gunz Dental AustraliaFounded in 1936, we are the largest Australian privately-owned dental products importer and distributor across Australia and New Zealand. At Gunz Dental we promise educated people who understand our customers’ needs, supplying relevant products and honest advice to help dental professionals provide the best possible care.https://www.gunz.com.au/s/62cbbdfb14348300a8ff835e/65f8d3d88f05da137fd5f188/gunz-dental_primary-logo_24-480x480.png
3A Wirriga Street5010Regency ParkAU
Gunz Dental Australia
3A Wirriga StreetRegency Park, AU
+611800025300https://www.gunz.com.au/s/62cbbdfb14348300a8ff835e/65f8d3d88f05da137fd5f188/gunz-dental_primary-logo_24-480x480.png"[email protected]

How Gunz Dental Puts Customer Care First

Gunz Dental
Jun 5, 2024
Articles

For over 88 years, Gunz Dental has been a cornerstone in the dental supplies industry, providing high-quality products and unparalleled service to dental professionals across Australia and New Zealand.

At Gunz Dental, taking care of our customers is more than just providing exceptional products.

Our customer-centric approach is underpinned by initiatives designed to make sure our customers are supported in every step of their journey with us.

As we celebrate our relaunch, we are excited to reaffirm our dedication to serving our customers with even greater passion and efficiency. This trust is something we deeply value and continuously strive to earn.

Our customers are at the heart of everything we do. Here’s how we are committed to caring for our customers:

  • Long-term Relationships:

We believe in building lasting relationships rather than merely conducting transactions. Many of our customers have been with us for decades, a testament to the mutual trust and respect we have cultivated. 

  • Customer Feedback and Continuous Improvement:

Customer’s feedback is essential to us. We actively seek customer’s input through phone calls, direct feedback forms on our website, and regular check-ins. This feedback loop allows us to continuously improve our products and services, ensuring that we meet and exceed your expectations. 

  • Reliable and Timely Delivery:

We know that timely delivery is crucial for maintaining the smooth operation of your practice. We are continually striving to enhance our service each and every day.

  • Returns and Exchange System:

Sometimes, despite our best efforts, you may need to return a product. Our hassle-free return policy is designed to provide peace of mind. If you're not completely satisfied with your purchase, we work to ensure its simple to return or exchange items, ensuring your complete satisfaction. 

  • Exclusive Promotions:

We value your loyalty and strive to give back to our long-term customers. Gunz Dental offers exclusive promotions, providing special discounts and other benefits. It's our way of thanking you for your continued trust and support. 

  • Supporting Growth:

Our customers’ success is our success. We are dedicated to supporting their growth by offering the latest technological advancements and ensuring they have access to the best tools available.

  

Did you like our NEW WEBSITE?

 

As part of our ongoing commitment to excellence, we invite you to share your thoughts on our new website and overall customer experience. Your insights are crucial in helping us understand how we can serve you better.

Please take a moment to explore the site by visiting www.gunz.com.au and by providing your feedback on our website’s Customer Support page or email us at [email protected] or call us at 1800 025 300.

and lastly,

“Thinking Dental, Think Gunz Dental”