Repairs & Maintenance
after sales service and repair for peace of mind
At the heart of our customer service model is the support we offer our customers. We are always available to provide assistance and advice; our dedicated Customer Service, Repair and Maintenance teams are here to help with any questions or issues you may have. Gunz Dental has for many years provided a professional and inexpensive repair and maintenance service centre to provide a high level of after-sales support of equipment. Our service technicians on-premise are experienced and factory trained whilst continuously updating their skills and knowledge to keep pace with the introduction of new technology that is entering the marketplace.
We will not proceed with any unauthorised repairs.
Our highly-trained and knowledgeable service technicians are factory-trained by our manufacturers and are continuously updating their skills and knowledge, keeping up to date with new technologies and providing the highest standard of after sales support for your equipment.
We understand you want to fill your day with delivering the best patient care, and that the day-to-day running of your surgery or laboratory places demands on your time. To that end, we’re available to provide equipment servicing outside of usual business hours, and we’re determined to minimise any downtime you might experience due to faulty equipment.
We promise to communicate at every stage of the service and repair process, keeping you informed of timelines and costs; and rest assured, we will not proceed with any repairs until authorised by you to do so!
Please include a detailed description of the equipment requiring repair (model name and number) as well as the fault or damage requiring attention; providing us with this information will enable faster diagnosis and expedite required repairs.