Credit Terms
Credit may be given to customers who have their credit application approved by Gunz Dental prior to ordering goods. Where
credit is given, Gunz Dental's standard payment terms of full settlement of account on or by the last working day of the month in
which goods were purchased (i.e. net 30 days) shall apply.
Any variation to payment terms must be authorised by Gunz Dental in writing.
Account payments are accepted by Cheque, EFTPOS or Credit Card. Credit Card payments are accepted for current invoice
payments only, due to the financial charges imposed. Gunz Dental reserves the right to recover as part of any overdue balance
any surcharge charged to it on any credit card payments such rate which may apply from time to time on all account payments
made outside Gunz Dental's standard Terms of Trade by credit card payment.
Failure to pay an invoice on the due date entitles Gunz Dental to suspend delivery, refuse further orders and cancel any existing contract for supply without further notice. Interest is payable on any overdue balance calculated from the date of purchase at the current prevailing interest rate under the Uniform Civil Procedure Rules 2005 for the whole or part of each month during which any such invoice is unpaid. Customers may be required by Gunz Dental to give security and /or surety.Gunz dental is entitled to charge an administration fee of $110.00 per overdue invoice and to recover all and any legal and other costs and expenses arising from the collection of any overdue monies.Gunz dental is authorized to make all reasonable enquiries as to the credit worthiness and financial responsibility of a customer who has applied for and/or been given credit including reports from credit reporting agencies from time to time.
In the event of the company instructing its solicitors or mercantile agent to collect an overdue amount all legal fees and collection
charges and tracing agents fee as between solicitor or mercantile agent and client shall be borne by the customer and all
payments made shall firstly be made allocated towards such fees and charges there after to interest and finally capital.
Credit may be withdrawn if the customer exceeds the authorised credit limit.
Orders placed that are less than $100 excluding G.S.T. will incur a handling fee of $10.00. All other orders will be sent freight free
via a method determined by Gunz Dental.
Goods supplied will remain the property of Gunz Dental until paid in full.
Returned Goods and Credit Claims
For all claims, initial contact should be made to Gunz Dental Customer Service.
Credit Returns will be accepted within 21 Days of the Invoice Date, provided the goods have adequate shelf life, require no
repackaging and are in an ‘as-new' saleable condition. Goods that are not ‘as-new', used or damaged in any way will not be
accepted for credit. Return freight expenses will not be reimbursed.
Credit returns outside the 21 Days will attract a restocking fee of 25% of the total value of the products returned, where there is
not a valid reason for the return. Valid reasons include, but are not limited to: faulty products; damaged products; product with
an expired use-by-date at the time of receipt; products received that differ from products ordered; over delivery. The restocking fee
will be deducted from the credit note issued. Return freight charges will not be reimbursed where the customer is at fault and has
not adhered to Gunz Company conditions.
Goods Damaged, Lost in Transit or Short Delivered - Such claims must be made within 21 Days, quoting invoice number.
Claims regarding allegedly Defective Products - Except where specific warranty provisions apply, claims alleging defective product
must be made to Gunz Dental within 12 months of supply or within the recommended shelf life of the product, whichever is the
shorter period. Where a specific warranty period applies from the date of purchase, this will define the period within which claims
will be accepted. Warranty claims for manufacturing fault will be processed only after an evaluation by Gunz Product Manager,
Service Manager or their Representative.
Subject to that, Gunz Dental's liability for the goods is limited to claims permitted under this procedure and to any express
warranty given on the goods and liability for consequential loss including loss arising from negligence or improper use is hereby
excluded. In cases where it is legally permitted, any remaining liability implied by statute is limited, at Gunz Dental's option, to
repair or replacement of the goods.
Disclaimer
Gunz Dental and its officers, directors, employees, agents and successors are not responsible for damages from any actions,
claims, demands, damages, liabilities or suits of any nature, in law or in equity, arising from or in connection with supplied
products or their use. It is understood that the customer will test and use supplied products according to the practices standard in
the industry and in strict compliance with all applicable laws and regulations as they are intended to be used.
Certain products contain hazardous or harmful materials if misused; Gunz Dental does not warrant the safety or efficacy of the
products. It is the customer's responsibility to understand the hazards involved in using such products and comply with instructions
for use. It is the customer's duty to warn employees of any risks involved in using or handling the Products.
It is agreed that this contract is made in New South Wales and governed by the Laws of that State.”