From the Managing Director
I have always been a great believer that you need to expand your knowledge and that we should never stop learning because this is the foothold to achieving our dreams. I am also of the opinion there is a big difference between education and being educated. Education defined as ‘the process of receiving or giving systematic instruction, especially at a school or university.’ It is something that is delivered to us by teachers where as being educated is defined as ‘the act or process of imparting or acquiring general knowledge, developing the powers of reasoning and judgment, and generally of preparing oneself or others intellectually for mature life.’
It is something we take responsibility to do.
With these definitions in mind I particularly like the following quotes:
“The more that you read, the more things you will know. The more you learn the more places you’ll go”- Dr Seuss, and
“Live as if you were to die to tomorrow. Learn as if you were to live forever” - Mahatma Ghandi.
I find the easiest way to learn is to ask a question. At Gunz Dental I have a saying that there is no such thing as a stupid question because I ask them all the time. The reason I ask questions is because I am Always Seeking Knowledge. By asking questions I am hoping to educate myself to improve on what we are doing really well and/or what we need to do better and most importantly, to ensure we know what we need to stop doing.
One of the things we are working on in our business right now is improving the flow of work through our business by being very clear on whose responsibility it is to do the work to ensure that the products our customers have ordered, to help them provide the best possible care, are available for them when their patient is scheduled to receive their treatment. This is not as easy as some think but also not as difficult as others make it out to be, however it does rely on having an intention, (a firm plan or purpose, determination to act in a specific way) to learn.
The Gunz Dental team take our responsibility to understand your business very seriously so that we can supply relevant products and honest advice to help you provide the best possible care. We appreciate the feedback we receive both positive and negative as through the awareness of how we help and/or hinder your business we can minimise the number of times we hinder and maximise the number of times we help. We are open for feedback 24/7 viafeedback [at] gunz [dot] com [dot] au , via our webs or call us on the telephone numbers advertised in this publication.
Thank you for your recent business and we look forward to helping you provide the best possible care in July and August.