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From the Managing Director
In my view the economic outlook for 2014 is not very promising and we will have to be be very smart business people to be around this time next year. There is no doubt that some businesses have had growth in 2013 and to grow in a declining market is a great achievement.
Many businesses are waiting for the good times to come back; in my view this is a mistake. We have to focus on being better at inspiring our customers/patients to buy from us, be it a treatment plan or a product that helps to deliver the best possible care. With prices reducing in the market we will also have to sell more treatments/products to grow our top line and significantly more treatments/products to grow our bottom lines. That means adding products/services to our offering and treating more patients.
Gunz Dental has worked hard in 2013 to broaden our product range. We have introduced new agencies such as Metoo and Bianco tooth whitening, Air Techniques, Spectra and Polaris, Bien Air Hand pieces and most recently Heraeus Kulzer - and we have acquired Symbion Dental plus a number of great range extensions from our existing partners.
We have worked with some great people in 2013 and I would like to take this opportunity to thank all of those who we have partnered with in 2013, especially our customers and our key educators who retained a fierce loyalty to their opinions which did not always reflect our opinion!
Thank you for your business in 2013. I hope you each have a merry Christmas and a happy New Year and we look forward to helping you deliver the best possible care in 2014.